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Although certain policies have developed as the company has grown and our wants have changed, now we have always had remote employees and have at all times identified that clear and formal insurance policies are important for protecting both the corporate grabmyessay and our distant workforce. In addition, every remote worker completes an in depth company training course upon becoming a member of our workforce to make sure that they are adequately skilled and in a position to absolutely leverage the Scribendi platform to reap the benefits of this enterprise model.
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eight. Accountability. That is necessary, and one of the company’s fundamental traits. The company by no means makes an editor pay for a mistake by the company or shopper; the editor will at all times be paid in such situations, even when the corporate takes a loss. On the same grab my essay review time, the company expects editors to take accountability for their work and be accountable for their mistakes. There are at all times a couple of editors who battle with this, and it’s difficult to last on the firm if this fundamental quid pro quo cannot be followed.
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We apologise that you just felt there was a scarcity of assist, especially in relation to complaints. However, it is untrue that complaints at all times lead to redos or refunds. Related Post: his explanation We always defend editors from fraudulent (or just incorrect) complaints, and we have a look at all complaints objectively via our extremely calibrated high quality system. A redo is just offered if a selected criticism is legitimate or if many errors stay in the doc, which we consider to be honest. If the error is on the shopper’s finish or Scribendi’s end—and not the editor’s end—the editor will all the time be paid for the work they’ve accomplished. If a criticism is legitimate, nonetheless, we do ask our skilled editors to take accountability for their work. Maintaining quality is important for buyer satisfaction, however such satisfaction by no means occurs at the cost of fairness.
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